By Robert E. Horn (Stanford University and MacroVU, Inc.) and Robert Weber (Strategy Kinetics, LLC)
This is another in a series of "blogicles" on how Mess Mapping™ and Resolution Scenario Mapping processes can be used to represent, analyze, evaluate Wicked Problems and then to choose actions that ameliorate the Wicked Problem at hand.
After identifying those events that Must [or Must Not] happen, each team then creates a narrative: a story that describes how the world got to be “this way” rather than some other way. They then defend their scenario in a short presentation to all the participants.
We can’t emphasize too strongly that a Scenario is not a recitation of key events: this happened, then that happened. Rather, it’s the story that counts:
- Who were the key actors?
- What were their motivations?
- What did they do?
- What didn’t they do?
- What was the timing of their actions?
- How did the actions of major actors interact with the
actions of other actors?
- What were the key conflicts?
- Were they resolved or ignored?
- If conflicts were resolved, how?
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